213 stories · last 30 days by relevance
AI-powered drive-thru displays often fail because operators prioritize automation over integration with existing systems; success requires connecting menu boards to broader restaurant workflows.
Del Taco is adding catering to its business model, joining competitors like Chipotle and Denny's in pursuing group orders as a revenue lever during a period of sales pressure.
Los Tacos No. 1 secured investment from TSG Consumer Partners to fuel expansion, signaling investor confidence in the NYC-based Mexican concept's growth potential.
KFC Global appointed Amy Ellis Durini as Chief Brand Officer in a newly created role, reporting to CEO Scott Mezvinsky starting November 2026, to lead global brand strategy and loyalty initiatives.
Harri finished deploying its workforce management platform across all 2,112 U.S. Jack in the Box locations in a five-month rollout completed December 1, 2025, signaling a major shift toward centralize
Kayla Edidin has taken a majority stake and COO role at Red Door Brands following a challenging period for the franchise operator, signaling a leadership transition aimed at stabilizing the company.
Taco Bell's chief brand officer Taylor Montgomery has been named Jack in the Box president and is positioned to become CEO within 12 months, signaling the company's effort to stabilize leadership afte
Carl's Jr. is ramping up marketing spend and revamping its burger offerings after recent sales slowdown, signaling an attempt to rebuild brand momentum in a competitive QSR segment.
McDonald's franchisees report weakened profitability from unsuccessful discount programs, raising concerns about their capacity to fund store renovations.
Serruya Private Equity has acquired Bonchon's American division, a move the source suggests could accelerate the brand's U.S. expansion.
Nelson Peltz's Trian Fund Management is reportedly assembling a bid to acquire Wendy's in partnership with BlueFive Capital and Flynn Group, signaling potential activist interest in reshaping the chai
An Oklahoma Taco Bell franchisee with 23 units is adopting Oscar AI, an operational intelligence platform, to help restaurant leaders identify performance improvement opportunities.
McDonald's and Wendy's have both lost low-income customers since the pandemic, contributing to their recent traffic declines.
Nelson Peltz, a long-time investor in Wendy's, is reported to be moving closer to a potential acquisition of the chain, though his historical involvement raises questions about execution risk.
Wendy's appointed Tariq Hassan as Chief Marketing and Customer Growth Officer, a newly created role reporting directly to CEO Bob Wright, signaling the chain's prioritization of unified marketing and
Nelson Peltz is reportedly planning an offer for Wendy's, according to trending coverage this week.
Bonchon, a global chicken franchise, has been acquired by Minor Food and Serruya Private Equity from previous owners VIP Partners and Mr. Seo & Family, with deal terms undisclosed.
Nelson Peltz, Wendy's largest shareholder, is reportedly preparing an acquisition offer for the chain with support from mega-franchisee Greg Flynn, signaling potential consolidation among activist inv
Loyalty program fraud is now a material threat to chain revenue and customer data; credential stuffing and weak authentication are evolving attack vectors brands must defend.
Huey Magoo's awarded development rights for 60 new restaurants to eight franchise groups in 2026, signaling continued acceleration of its franchising strategy across key markets.
Buffalo Wild Wings appointed Ahmed Awadallah as COO; he previously held the same role at Nordic coffee chain Espresso House, part of JAB Holding Company.
Wendy's and McDonald's both faced customer pushback in Q2 after adjusting their value offerings, suggesting that perceived price-to-value shifts remain a sensitive lever for consumer traffic in the fa
Korean chicken chain Bonchon has agreed to an acquisition, with Canadian firm Serruya Private Equity taking control of its Americas operations alongside an unspecified second buyer.
Wendy's stock rose 15% following reports that an investor group is exploring a takeover bid for the chain.
Jimmy John's and Buffalo Wild Wings will open their first co-branded location in Florida, marking a new format combining both Inspire Brands concepts.
A restaurant finance analysis highlights a significant performance gap between Burger King and its major burger-chain competitors.
Wendy's and Jack in the Box each made changes to their president roles this week, signaling continued executive churn in the fast-food sector.
Sandwich chains are using loyalty programs to differentiate in a crowded segment where the format's versatility—spanning indulgent to health-focused options—makes menu competition intense.
Jack in the Box reported a comparable-sales decline of 1.1% and is prioritizing simplification, quality, and customer experience as strategic focuses.
Jack in the Box is working with franchisees to close underperforming locations in an effort to improve operator profitability as more struggle financially; the chain's core challenge remains driving s
Subway is implementing stricter approval processes for store closures and encouraging franchisees to extend operating hours, signaling the chain is taking direct operational control to counter domesti
Taco Bell has signed an exclusive franchise deal with Americana Restaurants to re-enter the United Arab Emirates market, marking a return to the region after a 12-year absence.
Celebrity co-creation of limited-time beverages drives trial and social buzz—a scalable playbook for QSR brands chasing Gen Z traffic and shareability.
Divine app has launched publicly, implemented a ban on AI-generated content, and signed a partnership with Taco Bell.
Jack in the Box's same-store sales missed expectations last quarter, with a disappointing partnership collaboration cited as a factor, though results have since improved.
McDonald's loyalty program collects granular customer data including visit frequency predictions and churn scores, illustrating how QSR operators now build detailed behavioral profiles that extend wel
Wendy's is reviving the chief operating officer role as part of its turnaround strategy under CEO Robert Wright, following a period marked by store closures and declining traffic.
Chipotle partnered with creator Salish Matter to introduce a limited-time Kid's Quesadilla through its app and website, marking the brand's first creator-led Kid's Meal offering.
Krispy Kreme is closing underperforming delivery points and ending its McDonald's partnership as part of a strategic pullback; the company appears to be repositioning after costly expansion.
Papa Johns is revamping its marketing strategy after acknowledging it failed to emphasize value offerings during a period of declining sales.
Little Caesars opened its first military base location last year and now has four additional units planned across U.S. Navy installations, signaling expansion into a new channel with captive, high-fre
.jpg?width=720&quality=80&disable=upscale)
Burger King is running a weeklong promotional series for Royal Perks members from September 14–20, anchored around National Cheeseburger Day with daily deals including a free Rodeo Burger and buy-one-
Quality and innovation in core menu items drive traffic — Burger King's nugget and Whopper upgrades show chains winning on product, not just price.
Wendy's is offering 10-piece nuggets for $1.99 via its app through late September, signaling continued reliance on digital channels and limited-time deals to drive app engagement and traffic.
Nelson Peltz, Wendy's largest shareholder, has reportedly decided not to pursue taking the chain private, leaving questions about the company's strategic direction unresolved.
Wings Etc. is repeating its September Fan Challenge promotion, offering free appetizers to rewards members who meet spending thresholds, timed with football season.
McDonald's USA named Patrick Gerber, a 25-year company veteran, as chief restaurant officer to oversee operations and standards improvements.
Murphy USA is testing White Castle kiosks in its convenience stores.
Fast-food chains are prioritizing menu quality improvements to counter declining sales, though such upgrades signal operational trade-offs that may strain existing systems.
Chick-fil-A is closing its remaining Little Blue Menu location in College Park, Maryland, and will convert it to a standard Chick-fil-A format, signaling a shift away from its delivery-focused experim