431 stories · last 7 days by relevance
Uber cut 10% of its workforce (3,300 jobs) as part of a reorganization aimed at streamlining operations, signaling pressure to improve efficiency amid competition in ride-sharing and delivery.
Chowbus and Maple have partnered to offer multilingual voice AI ordering technology to restaurants.
Foodservice automation is becoming economically viable for hospitality operations.
Pilot Flying J has deployed fast-food kiosks at its locations that integrate third-party delivery apps, signaling a shift toward digital ordering infrastructure in the convenience-store channel.
Jollibee is celebrating a decade in Canada with a promotional campaign and plans to open 26 additional restaurants, signaling continued confidence in the market despite competitive quick-service press
Family-dining chains face headwinds as consumers increasingly opt for specialized dining concepts instead of traditional multi-category venues.
A global dining company is closing 261 restaurants, including a steakhouse chain.
Haidilao has adopted Infobip's data-driven personalization platform to enhance its global loyalty program, suggesting the chain is investing in customer retention tools as it expands internationally.
WOWorks opened 23 new restaurants and announced plans for 15 additional locations, signaling continued momentum in its multi-brand expansion strategy.
Rosati's Pizza plans to open 11 locations within 90 days, signaling accelerated franchise expansion momentum for the Chicago-style pizza chain.
Wendy's launched a Halloween promotion featuring Boo! Books and collectible toys called Frosty Frights, combining treats with character collection.
Fast Casual Executive Summit (Oct. 4-6 in Arlington, Texas) will explore how integrating fragmented tech systems into a unified customer view can improve returns for fast casual brands.
McDonald's is testing whether international markets can sustain growth through value deals, menu innovation, and loyalty initiatives despite ongoing consumer pressure.
McDonald's $3 menu availability varies by location, creating inconsistent access to the deal for customers.
Multiple small-to-mid-size brands expanding regionally — Houston TX Hot Chicken's UK deal via PizzaExpress is the only story with material multi-unit growth signal.
Domino's is launching a new menu item as it competes more directly with fast-food chains, while Walmart expands into restaurant delivery.
New research indicates GLP-1 adoption patterns are more dynamic and demographically varied than commonly assumed, with men underrepresented in typical characterizations and restaurant-level usage diff
Domino's developed a single-serve pizza with design goals centered on taste, customization, and operational efficiency, with the rectangular shape echoing the brand's iconic logo.
A podcast episode featuring a TD Bank restaurant finance executive discusses Subway's plan to extend late-night hours and its potential profit implications.
Farmer Boys is discounting its Big Cheese cheeseburger to $3.99 for rewards members on National Cheeseburger Day, a promotional move that signals chains are using calendar-driven occasions to drive lo
September's National Food Safety Education Month highlights food safety as a core operational concern, with food safety and quality standards ranking among top challenges for a significant share of re
Loyalty programs are increasingly serving as data collection tools rather than purely transactional offers, enabling restaurants to build first-party customer insights.
Pizza Hut closed hundreds of locations last year amid a transition in ownership.
Major QSR's first-ever loyalty program represents a late-to-market entrant entering a table-stakes competitive battleground with 100+ units expected.
A Stamford-based equity firm has completed a $1.5 billion acquisition of a major pizza restaurant chain.
Commercial real estate dynamics are shifting the restaurant landscape, with industry experts discussing how operators should adapt to changing lease and location strategies.
Freddy's Frozen Custard & Steakburgers signed an eight-unit franchise agreement to expand in Arkansas and Texas, continuing its franchise growth strategy in the South.
Coffee concepts are gaining share while pizza concepts face headwinds, and some established QSR chains are undergoing turnarounds, according to Restaurant Dive's Q2 2026 analysis.
The FDA classified Taylor Farms' iceberg lettuce recall as a high-risk Class I event, signaling heightened food safety enforcement in fresh produce supply chains that restaurant operators depend on.
Domino's latest pizza launch and its marketing strategy suggest that fast-food pizza chains are reassessing their competitive positioning as their business model evolves.
Heal Wellness QSR has opened its 50th and 51st locations, continuing its expansion in the quick-service wellness segment.
A major pub and restaurant chain is closing 66 locations today, affecting approximately 3,800 jobs.
Wing Snob, a fast-casual chicken wing chain using never-frozen chicken, plans to open seven locations in the greater Indianapolis area through Indiana-based operator JHN Group.
7-Eleven is launching the BiG Flavor Bar, a customizable sauce and topping station with new original sauces, signaling the chain's effort to deepen food customization and differentiate its in-store fo
Panda Express is bringing back Cantonese BBQ Brisket, a limited-time menu item that previously generated consumer interest and is now returning to locations.
Papa John's stock has fallen 28.7% to $22.77 over six months amid softer quarterly results, prompting some investors to reassess their positions.
A cyclosporiasis outbreak linked to lettuce has become the largest on record in the U.S., with over 12,000 cases reported in Michigan alone and spread across 15 states, signaling potential supply-chai
CAKE reported restaurant margins at decade-high levels, driven by traffic, productivity, and sales leverage, signaling operational efficiency gains in the current environment.
Wendy's halved its quarterly dividend to $0.07 per share and withdrew its 2026 outlook following a 7% decline in same-restaurant sales, signaling mounting pressure on the chain's near-term performance
A podcast episode explores recruitment and retention strategies for restaurant teams, with Vanteo's Tom Kilby discussing approaches to hire and keep employees in an industry facing persistent staffing
Fractured Prune Doughnuts is launching a new franchise expansion after 50 years built on made-to-order doughnuts fried at point of sale, signaling confidence that the fresh-product differentiation mod
WOWorks announced plans for 23 restaurant openings in 2026, with 15 additional locations in development.
Merchants are adopting AI agents for commerce while maintaining control over customer interactions, shifting the industry debate from AI capability to merchant choice about deployment.
A barbecue chain closed more locations than it publicly disclosed, suggesting possible gaps between communicated and actual operational changes.
Capriotti's is running a month-long promotional campaign in September offering weekly deals to rewards members, part of its 50th anniversary marketing push.
Pizza Hut is undertaking a nationwide rebrand that moves away from its retro visual identity.
Starbucks veteran Rob Dellinger has joined Whataburger as Vice President of Restaurant Technology, signaling the chain's push to strengthen its digital and operational infrastructure.
Restaurant chains are investing in their own delivery apps to reduce third-party platform fees, though adoption remains a challenge for operators.