29 stories · last 7 days by relevance
KFC created a new global chief brand officer role, signaling intensified focus on brand management amid competitive pressures in fast food.
KFC Global appointed Amy Ellis Durini as Chief Brand Officer in a newly created role, reporting to CEO Scott Mezvinsky starting November 2026, to lead global brand strategy and loyalty initiatives.
Harri finished deploying its workforce management platform across all 2,112 U.S. Jack in the Box locations in a five-month rollout completed December 1, 2025, signaling a major shift toward centralize
Kayla Edidin has taken a majority stake and COO role at Red Door Brands following a challenging period for the franchise operator, signaling a leadership transition aimed at stabilizing the company.
The Credit Card Competition Act has gained bipartisan backing and three new sponsors, signaling renewed momentum in legislative efforts to address swipe fee costs that burden businesses.
US Foods launched Menu IQ, a tool that analyzes photographs of handwritten recipes to calculate food costs within minutes, addressing a pain point in restaurant operations.
Wendy's will remain public after activist investor Trian withdrew its take-private proposal, while the chain appointed a new CMO focused on marketing and customer growth—signaling continued operationa
Pickleman's Gourmet Café appointed Jim Morey, an executive with experience at Wawa, Outback Steakhouse, and McDonald's, to its advisory board to support expansion efforts.
P.F. Chang's appointed Jim Mazany, a veteran of casual-dining chains including Applebee's and Joe's Crab Shack, to lead the brand as it seeks a turnaround—signaling renewed confidence in executing a p
Caribou Coffee appointed Zane Thomas-Rogers as COO, restructuring operations to separate coffeehouse management from warehouse and logistics oversight.
CAVA's COO Douglas Thompson purchased 6,500 shares valued at $432,000, expanding his stake by 51%; insider buying activity may signal management confidence in the company's direction.
SoundHound AI and Acrelec have partnered to develop AI-powered drive-thru technology, signaling continued investment in voice-ordering automation for quick-service restaurants.
HTeaO, a Texas iced tea concept, reported $147M in 2025 sales and is positioning its water purification system and customization capabilities as differentiation points in the beverage market under new
Pilot Flying J has deployed fast-food kiosks at its locations that integrate third-party delivery apps, signaling a shift toward digital ordering infrastructure in the convenience-store channel.
Starbucks veteran Rob Dellinger has joined Whataburger as Vice President of Restaurant Technology, signaling the chain's push to strengthen its digital and operational infrastructure.
Mo' Bettahs promoted Kylee Arreaga to VP of Marketing after two years leading efforts that strengthened the brand's marketing organization during its national expansion.
The founder of text-message ordering technology claims his platform powers over 800 restaurant brands including major chains like Shake Shack and Panda Express, signaling that SMS remains a viable ord
KFC promoted an executive internally, Sweetgreen launched a 30-day customer challenge, and a South Korean bakery-cafe chain plans a U.S. debut.
Wendy's promoted a new CMO, Pizza Hut separated from Yum Brands, and independent restaurants have seen sales growth, according to a debate between industry analysts.
Carl's Jr. has shifted to made-to-order burger preparation, a move the chain credits with improving customer satisfaction scores and lowering food waste.
Maria Rivera, former Krispy Kreme president, has launched RC Hospitality Group to support emerging restaurant brands led by female and minority entrepreneurs.
Hai Hospitality, the Austin-based restaurant group behind Uchi and related concepts, appointed Carl Segal as its first Chief Operating Officer, effective August 24, signaling the group's move toward f
HB Protein Smoothies appointed Tyler Doolittle to lead real estate and expansion efforts.
EMVCo is proposing a new technical standard layer to distinguish whether an AI agent is authorized to make a specific payment versus having general card access, signaling industry movement toward stru
Spreedly suggests that beneficial automated agents may emerge as a legitimate commerce channel, shifting industry perception away from bots as solely fraudulent threats.
CC's Coffee House appointed Bailey Richard as Director of Marketing to support the brand's efforts to expand its reach and positioning.
Block regained a restaurant franchise as a Square customer.
KFC franchise operator Gerard Nicholas was recognised for 50 years with the brand, signalling the value of long-term franchisee loyalty in the QSR sector.
Kitchen management SaaS adds mobile access to waste/consumption data — relevant for ops teams but no indication of restaurant-brand adoption or scale impact.