40 stories · last 7 days by relevance
Taco Bell is expanding AI-powered voice ordering in its drive-thrus through a partnership with Omilia, which already operates in nearly 900 U.S. restaurants, signaling continued industry momentum towa
Dairy Queen appointed Phil Crawford as executive vice president and chief technology officer to oversee IT and retail technology across its global system of more than 7,800 restaurants, signaling the
Thanx has integrated its first-party ordering system directly into Square's POS platform, combining Thanx's ordering interface with Square's commerce infrastructure.
Audivi AI has released a new pricing model designed to make drive-thru automation more accessible to quick-service restaurant operators.
Pizza Ranch has selected NCR Voyix to manage restaurant operations across its system, signaling a shift toward modernizing point-of-sale and back-office infrastructure.
QSR Magazine highlights untold stories from franchisees about leadership challenges and operational turning points, suggesting that personal experiences with hiring and mentorship often shape franchis
Slim Chickens appointed Maureen DiStefano as Director of Franchise Development to strengthen its franchise team ahead of expansion efforts.
Nation's Restaurant News reports on restaurant industry headwinds including mass closures and job losses, alongside Jersey Mike's planned IPO and recent employment data.
Twenty-five restaurant executives changed roles in June, including new CEO appointments at Ojos Locos, Cafe Rio, and Erbert & Gerbert's, reflecting ongoing leadership transitions across the industry.
Denny's has appointed Aaron Howard as Chief Operating Officer.
Artistry Restaurants acquired Hickory Tavern in early 2025, a 20-unit Carolina chain that has operated for nearly three decades; the article signals the new ownership sees growth potential rooted in i
Eric Knott, who scaled PDQ as COO before becoming CEO of Kansas City-based Tiki Taco, joined Restaurant Tech Trends to discuss growth discipline learned from both successes and failures.
Buffalo Wild Wings appointed Scott Nelson as Chief Marketing Officer, bringing experience in brand-building and digital innovation to lead the company's marketing and culinary efforts.
McDonald's hired Bryan Brown, a veteran from Raising Cane's, to lead development efforts supporting its NEXT strategy, which encompasses restaurant redesigns and enhanced hospitality initiatives.
Firebirds Wood Fired Grill appointed Florence Ho as CMO effective July 7, bringing over 25 years of marketing leadership experience to the role.
Sweetgreen's leadership met with Chili's CEO Kevin Hochman, a executive known for operational turnarounds, signaling the chain may be exploring strategies from the casual-dining sector to address its
GoTab has acquired Fishbowl, a guest marketing and loyalty platform, to expand its restaurant commerce ecosystem that includes POS, ordering, payments, and mobile solutions.
A restaurant leadership podcast argues that indiscriminate agreement from hospitality leaders drives burnout and suggests that setting organizational boundaries at all levels can help protect leadersh
McDonald's appointed Bryan Brown, a former Raising Cane's development executive, as U.S. chief development officer to oversee domestic growth strategy.
Papa John's CFO Ravi Thanawala is departing after leading turnaround efforts and serving in an interim leadership role over the past three years.
Zaxby's appointed Russell Holland to lead its development strategy.
Mike's Red Tacos, a San Diego-based beef birria franchise, appointed Patrick Cunningham as chief development officer; Cunningham brings development experience from previous roles at Bobby's Burgers by
Quick-service restaurants are deploying incremental technology upgrades like digital menus and tablets, along with outsourced services, to address drive-thru inefficiencies such as slow service and or
Hopdoddy Burger Bar's CEO Jeff Chandler discusses the burger chain's sale to Founders Table Restaurant Group on a restaurant finance podcast.
Commerce media platforms struggle with measuring ad impact due to probabilistic attribution and modeled incrementality, but in-store data offers a potential solution to verify whether digital ads tran
Molly Irani, co-founder and Chief Culture Officer at Chai Pani Restaurant Group, will participate in a live Q&A hosted by Restaurant Unstoppable Network on August 3rd, 2026.
Papa John's has appointed an interim CFO following the departure of Ravi Thanawala.
The National Restaurant Association Educational Foundation partnered with American Express and Resy to launch a free leadership development program featuring James Beard Award-winning restaurateurs as
Executive transitions at $10B+ brands, earnings momentum at casual-dining leader, and labor strategy shifts signal shifts in how chains manage growth and workforce engagement.
CEO interview on building franchise loyalty through sampling — relevant franchising lens but founder POV, not a multi-brand trend or operator takeaway.
POS and kitchen automation platform announcement — vendor content marketing with no named restaurant partner or adoption data.
SpotOn's showroom expansion is a vendor go-to-market play; relevant only if the showroom model signals new product or pricing shifts that affect multi-location operator adoption.
POS migration and IT infrastructure challenges are top operator pain points — strong tech infrastructure underpins guest experience and operational efficiency.
Bob Wright's Potbelly turnaround record now tested at a 7000+ unit chain — major CMO hire signals strategy shift worth tracking.
The Big Biscuit's VP of Finance is building a data-driven financial strategy to support the chain's expansion into new markets.
Erbert & Gerbert's founder Eric Wolfe transitioned day-to-day operations to an experienced restaurant operator to focus on brand growth.
Single-location franchisee ownership change — local operator news with no relevance to chain-wide strategy or multi-location systems.
Guide to payment-processing fee strategies (surcharging, discounting, dual pricing) — evergreen cost-control tactic relevant to all multi-location operators' margins.
Vendor content on QSR software performance — no new product or case study with real chain data makes this generic martech positioning.
Vendor interview about POS, Wi-Fi, and IT support — useful operational context but primarily F3 Technologies' marketing pitch to independent and multi-unit operators.