63 stories · last 7 days by relevance
Loyalty programs alone are insufficient to boost visit frequency at QSRs; making loyalty interactions more relevant to individual customers is needed to drive repeat visits.
KFC created a new global chief brand officer role, signaling intensified focus on brand management amid competitive pressures in fast food.
KFC Global appointed Amy Ellis Durini as Chief Brand Officer in a newly created role, reporting to CEO Scott Mezvinsky starting November 2026, to lead global brand strategy and loyalty initiatives.
Kayla Edidin has taken a majority stake and COO role at Red Door Brands following a challenging period for the franchise operator, signaling a leadership transition aimed at stabilizing the company.
PAR Technology launched Guest360, a guest data platform that tracks restaurant customers across transactions regardless of loyalty program enrollment, designed to work with its existing Punchh loyalty
Sweetgreen's Q2 earnings are being evaluated alongside other modern fast-casual chains, suggesting investor interest in how this segment is performing relative to broader QSR peers.
Wendy's will remain public after activist investor Trian withdrew its take-private proposal, while the chain appointed a new CMO focused on marketing and customer growth—signaling continued operationa
McDonald's loyalty program collects granular customer data including visit frequency predictions and churn scores, illustrating how QSR operators now build detailed behavioral profiles that extend wel
Burger King is running a weeklong promotional series for Royal Perks members from September 14–20, anchored around National Cheeseburger Day with daily deals including a free Rodeo Burger and buy-one-
Pickleman's Gourmet Café appointed Jim Morey, an executive with experience at Wawa, Outback Steakhouse, and McDonald's, to its advisory board to support expansion efforts.
P.F. Chang's appointed Jim Mazany, a veteran of casual-dining chains including Applebee's and Joe's Crab Shack, to lead the brand as it seeks a turnaround—signaling renewed confidence in executing a p
Caribou Coffee appointed Zane Thomas-Rogers as COO, restructuring operations to separate coffeehouse management from warehouse and logistics oversight.
Domino's has raised its dividend annually for over a decade and approved another increase, though the company carries nearly $5 billion in debt and a stockholders' deficit, raising questions about the
Shake Shack's stock price of $67.90 has shown mixed recent performance, prompting analysts to question whether margin improvements could support a higher valuation.
Denny's launched a Fall Fest Menu nationwide featuring autumn-themed dishes with apple and pumpkin offerings.
Brinker International has attracted upgraded analyst ratings and earnings estimates, with analysts citing Chili's traffic gains and menu innovation as growth drivers.
Panera modified its rewards program structure, signaling an effort to deepen customer retention through revised earning mechanics.
CAVA's COO Douglas Thompson purchased 6,500 shares valued at $432,000, expanding his stake by 51%; insider buying activity may signal management confidence in the company's direction.
Canadian Tire and Tim Hortons have launched a partnership to enhance their loyalty programs.
Haidilao has adopted Infobip's data-driven personalization platform to enhance its global loyalty program, suggesting the chain is investing in customer retention tools as it expands internationally.
Fast Casual Executive Summit (Oct. 4-6 in Arlington, Texas) will explore how integrating fragmented tech systems into a unified customer view can improve returns for fast casual brands.
McDonald's is testing whether international markets can sustain growth through value deals, menu innovation, and loyalty initiatives despite ongoing consumer pressure.
Farmer Boys is discounting its Big Cheese cheeseburger to $3.99 for rewards members on National Cheeseburger Day, a promotional move that signals chains are using calendar-driven occasions to drive lo
Loyalty programs are increasingly serving as data collection tools rather than purely transactional offers, enabling restaurants to build first-party customer insights.
Major QSR's first-ever loyalty program represents a late-to-market entrant entering a table-stakes competitive battleground with 100+ units expected.
Papa John's stock has fallen 28.7% to $22.77 over six months amid softer quarterly results, prompting some investors to reassess their positions.
CAKE reported restaurant margins at decade-high levels, driven by traffic, productivity, and sales leverage, signaling operational efficiency gains in the current environment.
Wendy's halved its quarterly dividend to $0.07 per share and withdrew its 2026 outlook following a 7% decline in same-restaurant sales, signaling mounting pressure on the chain's near-term performance
Capriotti's is running a month-long promotional campaign in September offering weekly deals to rewards members, part of its 50th anniversary marketing push.
Starbucks veteran Rob Dellinger has joined Whataburger as Vice President of Restaurant Technology, signaling the chain's push to strengthen its digital and operational infrastructure.
Mo' Bettahs promoted Kylee Arreaga to VP of Marketing after two years leading efforts that strengthened the brand's marketing organization during its national expansion.
KFC promoted an executive internally, Sweetgreen launched a 30-day customer challenge, and a South Korean bakery-cafe chain plans a U.S. debut.
Wendy's promoted a new CMO, Pizza Hut separated from Yum Brands, and independent restaurants have seen sales growth, according to a debate between industry analysts.
Over half of Americans support rounding up purchases for charity, signaling potential for QSRs to mobilize customer bases for fundraising tied to education, hunger, and disaster relief causes.
Caffè Nero's parent company reported record £670m in sales and announced plans to open 80+ new stores in the current year, signaling continued expansion appetite despite broader UK retail headwinds.
Chipotle's stock performance over the past decade illustrates the potential returns of long-term investment in established restaurant companies.
The Points Guy compared loyalty programs across three major coffee chains, assessing their relative value and benefits for customers.
McDonald's stock has fallen to 52-week lows, and some investors argue the decline may be overdone, though the company's near-term operational performance will determine whether the selloff was justifi
An e-commerce risk expert has identified fraud as a significant vulnerability in restaurant loyalty programs.
Yahoo Finance identifies two restaurant stocks as attractive opportunities while flagging one facing headwinds, citing industry-wide pressures from perishable goods, labor constraints, and consumer sp
QSR Magazine reports that value incentives are undermining restaurant loyalty programs, suggesting operators may need to reconsider how discounts and deals interact with program retention strategies.
Maria Rivera, former Krispy Kreme president, has launched RC Hospitality Group to support emerging restaurant brands led by female and minority entrepreneurs.
Loyalty platform unifies multiple restaurant groups — real product deployment, but no named brands, financials, or adoption scale provided to assess impact.
Four restaurant stocks have gained 50% or more over six months; the article suggests improving earnings, margins, and operations could sustain momentum.
Jersey Mike's Subs will report Q2 2026 results and host a conference call on September 9, 2026.
Dillas Quesadillas is running loyalty-program promotions tied to National Queso Day and National Quesadilla Day across its 11 Texas and Louisiana locations.
Brinker International's stock performance is being compared to retail-wholesale peers like Target year-to-date, signaling investor interest in tracking how restaurant stocks move relative to broader c
Bloom Intelligence reports that high-frequency restaurant guests (10+ visits) represent 2.7% of typical guestbooks, suggesting modern segmentation strategies now layer behavioral signals beyond tradit
Starbucks paid down $1.8 billion in debt, reducing leverage and financing costs while maintaining strong liquidity and borrowing capacity—signaling reinforced financial flexibility for capital allocat