Domino's Pizza China continues rapid expansion, strengthens market positioning
Domino's Pizza is expanding its presence in China.

24 stories · last 7 days by relevance
Domino's Pizza is expanding its presence in China.

Golden Chick is launching a new marketing campaign, loyalty program, and digital-first strategy to compete in the competitive chicken tender category.

Despite access to unprecedented guest data, restaurants struggle to retain customers, suggesting that loyalty programs alone may not drive repeat visits without translating data into personalized expe

Federal health agencies are investigating a multistate cyclosporiasis outbreak linked to an unknown food source affecting 18 states, signaling ongoing vulnerabilities in fresh produce supply chain saf
Nearly half of U.S. diners switched their favorite restaurant last year, up from 33 percent the prior year—a shift that signals growing customer volatility and potential vulnerability in restaurant lo
Dutch Bros reports 74% rewards penetration among customers, with the company attributing boosted transactions and digital engagement to its loyalty program; the metric signals rewards programs' growin
Fast food chains are leveraging collectible cups and limited-edition merchandise to drive loyalty while menu prices have climbed significantly since 2019, signaling an industry strategy to offset cost
Wendy's is investing in digital sales, AI-powered ordering, and menu innovation to address weak customer traffic.
Starbucks' loyalty program, personalization features, and faster service are cited as drivers of higher store traffic and customer engagement.
Ben Leventhal's Blackbird Labs tackles independent-restaurant invisibility and profitability through frequency-driven loyalty — a template applicable to multi-unit brands rethinking guest retention.
Restaurant operators are adopting voice AI technology to capture phone call data as a way to recognize and engage customers across locations, suggesting the phone channel may become a key loyalty and

Fuzzy's Taco Shop is running a summer promotion through August 30 featuring limited-time menu items, rewards offers, and events designed to drive repeat visits and engagement during peak season.

GoTab has acquired Fishbowl, a guest marketing and loyalty platform, to expand its restaurant commerce ecosystem that includes POS, ordering, payments, and mobile solutions.
Domino's is distributing $1 million in rewards to loyalty members following a penalty card issued to U.S. soccer player Folarin Balogun during a World Cup match, triggering a promotional commitment th
Restaurant brands are increasingly centering their apps around loyalty programs, personalization, and direct customer engagement rather than just order-ahead convenience, signaling a shift toward usin
Commerce media platforms struggle with measuring ad impact due to probabilistic attribution and modeled incrementality, but in-store data offers a potential solution to verify whether digital ads tran

A podcast episode explores how restaurants can use guest recognition and personalization technology to improve customer loyalty, addressing what the source frames as widespread guest retention challen
Restaurant chains may face new requirements to disclose full food ingredient information to consumers.
Loyalty program seasonal offer — vendor/brand content marketing without operator takeaway on program structure, ROI, or enrollment trend.

Plant-based QSR scaling via franchising and grassroots loyalty—relevant for understanding how niche fast-casual concepts build unit growth and customer retention.
Loyalty platform migration is a real operational headache; this vendor guide covers the real risks (points loss, tier slippage) chains face when switching systems.

Routine health violation closure story — no systemic trend or brand-specific exposure for multi-location operators.
Small bar-franchise success story — no broader operator takeaway on loyalty strategy or multi-unit growth.
Loyalty program integrating voting mechanics to drive repeat engagement — shows gamification as retention tactic.