46 stories · last 7 days by relevance
Loyalty programs alone are insufficient to boost visit frequency at QSRs; making loyalty interactions more relevant to individual customers is needed to drive repeat visits.
KFC Global appointed Amy Ellis Durini as Chief Brand Officer in a newly created role, reporting to CEO Scott Mezvinsky starting November 2026, to lead global brand strategy and loyalty initiatives.
PAR Technology launched Guest360, a guest data platform that tracks restaurant customers across transactions regardless of loyalty program enrollment, designed to work with its existing Punchh loyalty
Sweetgreen's Q2 earnings are being evaluated alongside other modern fast-casual chains, suggesting investor interest in how this segment is performing relative to broader QSR peers.
McDonald's loyalty program collects granular customer data including visit frequency predictions and churn scores, illustrating how QSR operators now build detailed behavioral profiles that extend wel
Burger King is running a weeklong promotional series for Royal Perks members from September 14–20, anchored around National Cheeseburger Day with daily deals including a free Rodeo Burger and buy-one-
Domino's has raised its dividend annually for over a decade and approved another increase, though the company carries nearly $5 billion in debt and a stockholders' deficit, raising questions about the
Shake Shack's stock price of $67.90 has shown mixed recent performance, prompting analysts to question whether margin improvements could support a higher valuation.
Denny's launched a Fall Fest Menu nationwide featuring autumn-themed dishes with apple and pumpkin offerings.
Brinker International has attracted upgraded analyst ratings and earnings estimates, with analysts citing Chili's traffic gains and menu innovation as growth drivers.
Panera modified its rewards program structure, signaling an effort to deepen customer retention through revised earning mechanics.
Canadian Tire and Tim Hortons have launched a partnership to enhance their loyalty programs.
Haidilao has adopted Infobip's data-driven personalization platform to enhance its global loyalty program, suggesting the chain is investing in customer retention tools as it expands internationally.
Fast Casual Executive Summit (Oct. 4-6 in Arlington, Texas) will explore how integrating fragmented tech systems into a unified customer view can improve returns for fast casual brands.
McDonald's is testing whether international markets can sustain growth through value deals, menu innovation, and loyalty initiatives despite ongoing consumer pressure.
Farmer Boys is discounting its Big Cheese cheeseburger to $3.99 for rewards members on National Cheeseburger Day, a promotional move that signals chains are using calendar-driven occasions to drive lo
Loyalty programs are increasingly serving as data collection tools rather than purely transactional offers, enabling restaurants to build first-party customer insights.
Major QSR's first-ever loyalty program represents a late-to-market entrant entering a table-stakes competitive battleground with 100+ units expected.
Papa John's stock has fallen 28.7% to $22.77 over six months amid softer quarterly results, prompting some investors to reassess their positions.
CAKE reported restaurant margins at decade-high levels, driven by traffic, productivity, and sales leverage, signaling operational efficiency gains in the current environment.
Wendy's halved its quarterly dividend to $0.07 per share and withdrew its 2026 outlook following a 7% decline in same-restaurant sales, signaling mounting pressure on the chain's near-term performance
Capriotti's is running a month-long promotional campaign in September offering weekly deals to rewards members, part of its 50th anniversary marketing push.
Over half of Americans support rounding up purchases for charity, signaling potential for QSRs to mobilize customer bases for fundraising tied to education, hunger, and disaster relief causes.
Caffè Nero's parent company reported record £670m in sales and announced plans to open 80+ new stores in the current year, signaling continued expansion appetite despite broader UK retail headwinds.
Chipotle's stock performance over the past decade illustrates the potential returns of long-term investment in established restaurant companies.
The Points Guy compared loyalty programs across three major coffee chains, assessing their relative value and benefits for customers.
McDonald's stock has fallen to 52-week lows, and some investors argue the decline may be overdone, though the company's near-term operational performance will determine whether the selloff was justifi
An e-commerce risk expert has identified fraud as a significant vulnerability in restaurant loyalty programs.
Yahoo Finance identifies two restaurant stocks as attractive opportunities while flagging one facing headwinds, citing industry-wide pressures from perishable goods, labor constraints, and consumer sp
QSR Magazine reports that value incentives are undermining restaurant loyalty programs, suggesting operators may need to reconsider how discounts and deals interact with program retention strategies.
Four restaurant stocks have gained 50% or more over six months; the article suggests improving earnings, margins, and operations could sustain momentum.
Jersey Mike's Subs will report Q2 2026 results and host a conference call on September 9, 2026.
Dillas Quesadillas is running loyalty-program promotions tied to National Queso Day and National Quesadilla Day across its 11 Texas and Louisiana locations.
Brinker International's stock performance is being compared to retail-wholesale peers like Target year-to-date, signaling investor interest in tracking how restaurant stocks move relative to broader c
Bloom Intelligence reports that high-frequency restaurant guests (10+ visits) represent 2.7% of typical guestbooks, suggesting modern segmentation strategies now layer behavioral signals beyond tradit
Starbucks paid down $1.8 billion in debt, reducing leverage and financing costs while maintaining strong liquidity and borrowing capacity—signaling reinforced financial flexibility for capital allocat
Pokeworks is running September-long promotions including tiered bonus points for loyalty members and Labor Day offers, signaling continued focus on member engagement and seasonal traffic drivers.
Restaurant operators are increasingly shifting focus from transaction-based metrics like cover counts to guest lifetime value, suggesting a broader industry move toward understanding and retaining ind
Smashburger renewed its Arizona State University athletics sponsorship for a third consecutive year, expanding its presence at game-day activations.
Case study of a regional chain's loyalty marketing leadership — useful for peer benchmark, but limited to vendor audience context.
Vendor-published loyalty ROI data claims high returns, but lacks named restaurant customer case studies or implementation specifics.
Vendor content on tier-program UX best practices — useful reference for loyalty designers, but no news about brand deployments or competitive shifts.
Vendor content marketing on share-of-wallet and frequency strategy — generic framework with no restaurant brand case study or product announcement.
Consumer-facing promotional listicle with no operator insight into loyalty program mechanics, effectiveness, or multi-location deployment strategy.