43 stories · last 7 days by relevance
Taco Bell is expanding AI-powered voice ordering in its drive-thrus through a partnership with Omilia, which already operates in nearly 900 U.S. restaurants, signaling continued industry momentum towa
The restaurant industry is experiencing weak hiring, which signals potential market saturation.
Full-service restaurants face mounting staffing challenges as legal labor pathways become unclear, compounding existing pressures from volatile demand and turnover.
Thanx has integrated its first-party ordering system directly into Square's POS platform, combining Thanx's ordering interface with Square's commerce infrastructure.
Audivi AI has released a new pricing model designed to make drive-thru automation more accessible to quick-service restaurant operators.
Pizza Ranch has selected NCR Voyix to manage restaurant operations across its system, signaling a shift toward modernizing point-of-sale and back-office infrastructure.
Nation's Restaurant News reports on restaurant industry headwinds including mass closures and job losses, alongside Jersey Mike's planned IPO and recent employment data.
Job cuts are occurring across retail and restaurant chains, according to new employment data.
Golden Corral's senior director of franchise business development, Dan Doulen, will speak at the QSR Evolution Conference; he brings over two decades of franchising experience, including prior roles a
A restaurant manager reflects on how generic praise like 'good job' misses an opportunity for more meaningful employee recognition that acknowledges specific effort or skill.
QSR Magazine argues that front-of-house labor retention is critical for restaurant operations.
GoTab has acquired Fishbowl, a guest marketing and loyalty platform, to expand its restaurant commerce ecosystem that includes POS, ordering, payments, and mobile solutions.
A Cape Town Spur franchise is facing labour abuse allegations, highlighting potential compliance risks within the quick-service restaurant franchise model.
Food service and drinking establishments cut nearly 33,000 jobs in June after a hiring surge earlier in the summer, signaling potential softness in consumer demand or seasonal labor adjustments in the
A restaurant leadership podcast argues that indiscriminate agreement from hospitality leaders drives burnout and suggests that setting organizational boundaries at all levels can help protect leadersh
Quick-service restaurants are deploying incremental technology upgrades like digital menus and tablets, along with outsourced services, to address drive-thru inefficiencies such as slow service and or
Commerce media platforms struggle with measuring ad impact due to probabilistic attribution and modeled incrementality, but in-store data offers a potential solution to verify whether digital ads tran
A Binghamton, New York operator built a five-concept portfolio within one block after acquiring a university bar at age 21 through seller financing, suggesting that owner-operator experience and geogr
Sacramento sushi chain Mikuni settled a lawsuit with former employees for $2.25 million, signaling ongoing wage-and-hour compliance risks for regional restaurant operators.
7shifts released findings on restaurant employee priorities for 2026, signaling where operators may need to focus retention and management efforts.
Jack in the Box's turnaround effort is being pressured by inflation and California labor costs, signaling broader challenges facing QSR operators managing profitability in a cost-intensive environment
A podcast episode featuring a steakhouse general manager discusses leadership practices and financial systems that distinguish high-performing restaurant managers from average ones.
California has enacted a law requiring chain restaurants to label allergens on menus.
Executive transitions at $10B+ brands, earnings momentum at casual-dining leader, and labor strategy shifts signal shifts in how chains manage growth and workforce engagement.
POS and kitchen automation platform announcement — vendor content marketing with no named restaurant partner or adoption data.
SpotOn's showroom expansion is a vendor go-to-market play; relevant only if the showroom model signals new product or pricing shifts that affect multi-location operator adoption.
Wage-dispute headline signals labor risk but lacks detail on brand, scale, or systemic lesson for operators.
Restaurant operators are being urged to look beyond rapid hiring as a solution to high turnover, with a focus on examining kitchen complexity as a root cause.
POS migration and IT infrastructure challenges are top operator pain points — strong tech infrastructure underpins guest experience and operational efficiency.
Beef-a-Roo has secured payroll funding and is restructuring operations, with several locations temporarily closed during the process.
U.S. job additions fell sharply to 57,000 in June, ending a hiring run—a slowdown that signals potential cooling in consumer spending power, a key driver of restaurant traffic and spending.
A US appeals court upheld a Los Angeles-area ban on gas appliances, suggesting municipalities have legal authority to enforce such restrictions on restaurant equipment.
US job growth decelerated in June while labor force participation fell to a five-year low, signaling potential tightening in the labor market for restaurant hiring.
Grocery staffing challenges — adjacent to restaurant labor issues but not restaurant-focused.
As food runner responsibilities expand beyond table delivery, the article examines whether their compensation has kept pace with evolving job demands.
Beef-a-Roo has closed some restaurant locations as it restructures following a compensation-related incident.
Regulatory scrutiny of a Korean grill operator — likely labor or compliance issue, but no detail on whether it signals broader multi-location chain risk.
Regulatory dispute over employee monitoring — potentially relevant to labor compliance, but local scope and missing context limit broad applicability.
Guide to payment-processing fee strategies (surcharging, discounting, dual pricing) — evergreen cost-control tactic relevant to all multi-location operators' margins.
Vendor content on QSR software performance — no new product or case study with real chain data makes this generic martech positioning.
International labor-automation trend offers tangential signal on tech adoption for staffing, but non-US focus limits direct relevance.
Vendor interview about POS, Wi-Fi, and IT support — useful operational context but primarily F3 Technologies' marketing pitch to independent and multi-unit operators.
Labor unrest at a small regional chain — limited relevance unless Beef-a-Roo operates 25+ locations nationally.