34 stories · last 30 days by relevance
Taco Bell is expanding AI-powered voice ordering in its drive-thrus through a partnership with Omilia, which already operates in nearly 900 U.S. restaurants, signaling continued industry momentum towa
Thanx has integrated its first-party ordering system directly into Square's POS platform, combining Thanx's ordering interface with Square's commerce infrastructure.
Audivi AI has released a new pricing model designed to make drive-thru automation more accessible to quick-service restaurant operators.
Pizza Ranch has selected NCR Voyix to manage restaurant operations across its system, signaling a shift toward modernizing point-of-sale and back-office infrastructure.
GoTab has acquired Fishbowl, a guest marketing and loyalty platform, to expand its restaurant commerce ecosystem that includes POS, ordering, payments, and mobile solutions.
SoundHound AI is introducing voice and agentic AI capabilities for restaurant ordering, drive-thru, and guest service operations, signaling that voice technology is transitioning from experimental to
TouchBistro is positioning its POS platform as a unified system for orders, payments, operations, and guest engagement, signaling a shift in how restaurant operators evaluate POS beyond traditional tr
Toast, a point-of-sale provider, is opening a restaurant, signaling potential vertical integration by software vendors into hospitality operations.
Quick-service restaurants are deploying incremental technology upgrades like digital menus and tablets, along with outsourced services, to address drive-thru inefficiencies such as slow service and or
Chipotle's COO discussed the chain's technology investments in back-of-house operations as part of its strategy to attract and retain younger diners.
Commerce media platforms struggle with measuring ad impact due to probabilistic attribution and modeled incrementality, but in-store data offers a potential solution to verify whether digital ads tran
Paytronix and Qu have announced an upgraded menu and order integration feature for restaurants.
Amex/TheFork deal (700M) plus SevenRooms aggregation move reshape reservation economics—operators now have leverage to multi-source bookings and escape single-platform lock-in.
Pizza Factory has adopted PAR Technology's restaurant management software suite.
Kea and Thanx have integrated their platforms to enable phone-order customers to earn rewards and provide restaurants with additional customer data.
Bahama Buck's has partnered with Qu to upgrade its point-of-sale and operations platform.
Toast announced updates to its POS platform including AI and guest engagement capabilities, signaling the consolidation of restaurant operations into integrated software suites.
A new playbook argues that reducing friction in ordering and payment systems through unified platforms and self-service technology can improve throughput in QSR operations.
Luckin Coffee is installing self-ordering kiosks at its New York City locations alongside its mobile app, as the chain expands with two new stores in the city.
Dog Haus has partnered with Keurig Dr Pepper to serve the company's beverages across its locations, including in fountain, ready-to-drink, and cocktail formats.
Global Payments announced enhanced restaurant technology integrating point-of-sale, payments, and commerce capabilities.
Court setback and veto on credit-card fee relief highlight ongoing merchant-bank leverage issues — interchange economics remain volatile for multi-location operators.
POS and kitchen automation platform announcement — vendor content marketing with no named restaurant partner or adoption data.
SpotOn's showroom expansion is a vendor go-to-market play; relevant only if the showroom model signals new product or pricing shifts that affect multi-location operator adoption.
POS migration and IT infrastructure challenges are top operator pain points — strong tech infrastructure underpins guest experience and operational efficiency.
MarginEdge introduced a commercial card built specifically for restaurants that replaces petty cash and offers real-time spend tracking and reconciliation capabilities.
SpotOn is offering an integrated platform combining POS, operations, and AI tools designed to help restaurants improve profitability.
Chowbus has integrated POS, ordering, and AI technology into a connected platform for independent restaurants.
Guide to payment-processing fee strategies (surcharging, discounting, dual pricing) — evergreen cost-control tactic relevant to all multi-location operators' margins.
Vendor content on QSR software performance — no new product or case study with real chain data makes this generic martech positioning.
POS reliability costs are quantified here, but the listicle format and vendor origin limit actionable insight for multi-unit operators evaluating solutions.
Phantom labor and POS-scheduling sync are real cost drivers, but this episode is vendor-sponsored content for 7shifts with limited original operator insight.
Vendor interview about POS, Wi-Fi, and IT support — useful operational context but primarily F3 Technologies' marketing pitch to independent and multi-unit operators.
Vendor how-to on hostess software features — useful operational reference but generic best-practices content without restaurant-brand case study or deployment news.
