Restaurant Technology News
Delaware North Partners with TipHaus to Streamline Tip Management Across Its Portfolio |
Delaware North has partnered with TipHaus to standardize tip management across its restaurant and hospitality portfolio.
906 stories · last 30 days by relevance
Delaware North has partnered with TipHaus to standardize tip management across its restaurant and hospitality portfolio.
Restaurant loyalty programs that focus solely on points-based rewards may miss guest expectations for personalization and recognition, signaling that operators should consider broader experience-drive
According to PYMNTS Intelligence, only 23% of merchants can currently identify AI-driven traffic and purchases, suggesting most retailers lack visibility into how AI agents are influencing their digit
A Snaxshot post opens with an Aldous Huxley quote about civilization causing harm, framed as commentary on food safety or foodborne illness risks in modern food systems.
Dr Pepper's 'Fansville' campaign, now in its ninth season, uses personalization to drive college football audiences and lift sales, signals the durability of branded entertainment in sports marketing.
Synchrony reports that AI is expanding payment touchpoints beyond traditional checkout, signaling that fintech firms must prepare infrastructure for transactions initiated across multiple platforms an
RestaurantData expanded its Restaurant Enterprise Index to cover 50 company profiles, providing detail on unit counts and corporate structures across major chains.
AI adoption in restaurant operations is accelerating, but according to Bonchon's CEO, successful implementation requires brands to first identify operational gaps rather than deploy the technology as
A podcast episode examines why major restaurant NFT and Web3 initiatives from 2021–2022 (including Taco Bell, McDonald's, Burger King, Applebee's, Chipotle, Bored & Hungry, and Starbucks Odyssey) are
Sysco CEO Kevin Hourican discusses plans to operate Restaurant Depot as a standalone business, signaling potential portfolio restructuring within the distributor.
Cava posted strong second-quarter results, Domino's launched a product aimed at solo diners, and Jimmy John's partnered with Buffalo Wild Wings Go on a co-branded location.
Taylor Farms, a major North American produce supplier, faces a salmonella outbreak affecting major retailers and restaurant chains, signaling potential supply-chain vulnerability for foodservice opera
Merchant-owned apps are emerging as a key retail growth channel as traditional customer journeys fragment, according to a PYMNTS Intelligence report commissioned by Visa Acceptance Solutions.
Restaurant customers are increasingly using their own devices to interact with and order from brands, signaling a shift in how restaurants must engage diners in the digital space.
Bloom Intelligence reports that high-frequency restaurant guests (10+ visits) represent 2.7% of typical guestbooks, suggesting modern segmentation strategies now layer behavioral signals beyond tradit
SupplyCaddy, a restaurant packaging and supply chain service founded in 2020, secured growth investment from existing partner CEAS Investments and counts more than 70 brands among its clients.
Franchise expansion strategy from a regional seafood chain — limited relevance unless story details unit economics or multi-market rollout playbook.
Franchising opportunity roundup — useful for growth-focused brands but dependent on which chains and deal types are featured.
A dozen restaurant chains including Zaxby's, Dutch Bros, and Blaze launched new menu items in early September, reflecting continued seasonal menu rotation across the industry.
EverPass, which holds exclusive rights to the NFL broadcast package, is being sold to DAZN; the source signals minimal operational impact for restaurants and bars.
MTY Food Group is attracting investor attention in the retail sector, though the source provides no specific details about the company's performance or the reasons behind the interest.
Restaurant operators are increasingly adopting AI tools for hiring tasks like job posting and resume screening, though employers retain final decision-making authority.
Newk's Eatery franchisees are opening multiple locations, suggesting the brand's unit economics or support model enables multi-unit growth.
A federal spending bill includes a provision that would ban most THC-based products, but the Senate has delayed implementation to December as the hemp industry seeks regulatory clarity.
Major QSR and casual-dining chains including Del Taco, IHOP, Chick-fil-A, and others are featuring mashup items on their menus, signaling renewed operator interest in hybrid flavor combinations as a d
An 11-unit Minneapolis burger chain's CEO discusses strategies for entering competitive markets at a recent industry conference, suggesting how established growth chains navigate market entry and adap
Investors are rotating capital from fast-food chains toward sit-down restaurant stocks like Cheesecake Factory and Bloomin' Brands, signaling a potential shift in market preference that may reflect ch
Mamdani is challenging Amazon in a dispute involving New York's delivery workers.
Treasury Secretary Scott Bessent claims the K-shaped economy is fading, but Robert Reich and others counter that divergent consumer health persists—a debate that signals ongoing uncertainty about the
Restaurants are adopting technology solutions in response to ongoing labor shortages.
Lower-ABV cocktails like spritzes and earlier happy hours emerged as top drinking trends over recent months, according to Square data—signaling operators may see sustained demand for lighter, session-
A Sussex-based restaurant chain acknowledged a processing error that resulted in staff being underpaid.
Roundup of seasonal menu launches and promotional bundles across segments — routine news without strategic insight for multi-unit operators.
Chick-fil-A is rolling out its Little Blue Menu test format more broadly, Taco Bell partnered with Olivia Rodrigo for a campaign, and Long John Silver's faces ongoing operational challenges.
A restaurant operator shares ten profit-improvement strategies from his own restaurant experience, covering sales, costs, staffing, and guest experience.
TouchBistro launched TouchBistro One, an all-in-one handheld device that integrates ordering, payments, and receipt printing; the consolidation of these functions signals a shift toward reducing the n
The FDA has ordered food-ingredient disclosure while postponing stricter ultraprocessed food regulations that were being pursued by RFK Jr.
Wendy's reported declining same-store sales last quarter, El Pollo Loco is considering making a chicken tender item permanent, and Sweetgreen faced a Cyclospora outbreak that set back its recovery eff
A small regional fry concept is pursuing multi-state growth — typical early-stage franchising milestone with no immediate signal for established 25+ unit operators.
Franchising employment is expected to grow 1.8% in 2026, but this is largely promotional content without operational insights for multi-location brand operators.
Nation's Restaurant News rounds up new menu items across major chains including McDonald's, Burger King, Sonic, Condado Tacos, Donatos Pizza, Dutch Bros, Smoothie King, and White Castle.
American Dining Creations has appointed Gina Zimmer as EVP of Growth and Client Experience, a role focused on client relationships and sustainable growth.
Topgolf's new CEO David McKillups, appointed in February, is driving business changes at the golf-centric eatertainment concept, signaling potential strategic shifts in how the brand positions its foo
A foodservice pricing compliance expert outlines best practices for multi-distributor environments, signaling that negotiated pricing gaps may be a widespread operational issue worth auditing.
Founder-led M&A advice highlighting common negotiating pitfalls — useful for independent and franchise-growth brands considering exits or acquisitions, but generic to restaurants.
A restaurant industry executive argues that embracing experimentation and accepting uncertainty in 2027 can foster innovation, suggesting that comfort with failure may be essential to business transfo
GLP-1 drugs are altering taste perception among users, signaling that food brands may need to reformulate products or marketing strategies to accommodate shifting consumer palate preferences.
Listicle with no specifics on franchising economics, brand performance, or operator takeaways — likely clickbait rather than actionable intelligence.
Hai Hospitality, the Austin-based restaurant group behind Uchi and related concepts, appointed Carl Segal as its first Chief Operating Officer, effective August 24, signaling the group's move toward f
